How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    News

    Home / News / Valentines activities...
    Valentines activities for children

    Valentines activities for children

    Jan 16, 2017

    Whether you love it or hate it, valentines day can be a good excuse to get creative with the little ones x

     

    valentines crispy cakes

    Marshmallow Krispie Treats, Thimble and Twig

     

     

    quick crafts for children

    10 minute crafts including cards, ring with ring box and felt decoration, Le Coin de Mel

     

     

    love bug craft for children

    Love Bug, A Strong coffee

     

     

     

    I love this idea for general use, not just valentines. Calm down jar, The Gingerbread House

     

     

    valentines crafts

    Puffy paint hearts, Clare's Little Tots

     

     

    pre school valentines activities

    Picture Frame, Hannah Spannah

     

     

    sun catcher

    Jewelled heart sun catcher, Kids Craft Room

     

     

    chocolate shortbread

    Nutella shortbread hearts, Family friends food

     

     

    raspberry shortbread

    Raspberry shortbread hearts, Baking Queen 74

     

     

    jam shortbread

    Jammy fingerprint shortbread hearts, Cake Escapes

     

     

    valentines mug

    Heart scribble mug, Messy Little Monster

     

     

    heart decorations

    Bubble wrap heart decorations, Crafty Kids at Home

    5 comments

    Jan 19, 2017

    The Marshmallow Krispie Treats and Nutella Shortbread Hearts both look so yummy! I’m thinking about trying to persuade my boyfriend to make them with me haha :)

    Courteney
    Jan 19, 2017

    OMG that love bug is adorable, I have to make that

    Kara
    Jan 19, 2017

    We don’t really do Valentine’s Day in our house, but these are such cute ideas for those who do.

    Emma
    Jan 19, 2017

    Some lovely ideas here. Really like the love bug and those heart cookies look delicious

    Candace
    Jan 18, 2017

    Some fab crafty resources! Thanks for sharing!

    Amber - Stepping Into Adulthood

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