How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    News

    Christmas gift ideas for him

    Christmas gift ideas for him

    When it comes to picking Christmas gifts for him, it’s not always easy, is it! Men can be really difficult to buy for, as they aren’t always forthcoming with gift ideas to help us narrow down our options. This often leads to the gift buyer resorting to those default ‘no idea’ Christmas gift staples - socks, smellies and vouchers.

     

    But there are other available options, from jewellery to practical keepsakes. The beauty of this type of gift is it can often be personalised, making it really easy to show how much they mean to you or celebrate an important date or event.

     

    So if you’re looking to find a great gift and avoid gifting underwear, slippers or smellies this year, check out these great Christmas gift ideas!

     

    Christmas gift idea #1: Men’s Leather Handprint Bracelet

    This sturdy men’s leather handprint bracelet is one of our most popular products. It comes in a choice of black or brown leather and three wrist sizes. Just make sure you order the right wrist strap size, as it cannot be altered. The stainless steel secure closing clasp has room for up to four handprints and names. There’s also space to add a brief message - making it perfect for sharing Christmas love and wishes!

     

    Christmas gift idea #2: Fingerprint Dog Tag Necklace

    Dog tag jewellery is always popular, and this fingerprint dog tag necklace is no exception. Again, it comes with a couple of engraving options; you can have a name and fingerprint on both sides, or opt for one fingerprint and name, with a message on the back. It’s made of highly polished stainless steel and comes supplied with a 24” stainless steel ball chain - and it’s a perfect gift for a special man in your life.

     

    Christmas gift idea #3: Daddy & Me Keyring

    What’s great about this stainless steel Daddy & Me keyring is it makes for such a sentimental and personal gift! You can capture daddy’s handprint with his little one’s handprint within, or you can change the wording, use grandad’s handprint and make it a gift for grandad! You could also opt to make it a gift from you to your partner by switching out the handprints - making it a Me & You style keyring. Just know that if you go down that route, the handprints will be scaled right down!

     

    Christmas gift idea #4: Handprint Money Clip

    If you’re looking for a really special keepsake, why not opt for this lovely chrome plated handprint money clip? It has space for up to three children’s handprints on the front and a short message on the reverse. Be aware that the more handprints that are added, the smaller they’ll be.

     

    It isn’t always easy to pick Christmas presents for men, but the ideas above offer you some good solutions. Not only do they each make for gorgeous gifts, but they’re also personalised too, making them truly unique and sentimental - and perfect for spreading a little love over the festive period. So why not add them to your gift list for your partner, father and grandfather!

     

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